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We may request further information before a final decision is made.
This information must be provided within one month of request.
It is crucial you inform of us of any changes in circumstances – yours or a member of your household’s.
We will make the decision on backdated claims based on the information provided, then will write to you and inform you of the decision.
If we decide not to backdate, we will tell you why.
If you claim pension credit, the pension service will take those details.
The Benefit Section Northumberland County Council Wansbeck Square Ashington Northumberland NE63 9XL Telephone: 03 Original documentary evidence is required to support your claim – we cannot accept photocopies and we need to see documents for both claimants and, if applicable, partners.